A room upgrade or restaurant credit, a cocktail kit or sex toys, rose petals on the bed or free minibar—personalising a stay can seem like a hotel-themed game of "would you rather?" but what's the secret behind these successful upselling strategies? In this episode of The Hotel Marketing Show, we talk with Karl Schmidtner, Co-founder and Managing Director, and Ricardo da Silva, Marketing and Partnership Manager of UpsellGuru about the past, present and future of hotel upselling. Get the answers to all of your upselling questions, including how to segment your guests for the most effective campaigns, is upselling for every hotel and what will the future hold?
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The Hotel Marketing Show Podcast by Hotelchamp. The podcast about all things hotel marketing. Get insights from industry-leading experts, tips to improve your hotel's website and hear about real examples from real hotels. Become a part of The Hotel Marketing Show community and get inspired and equipped with the knowledge you need to achieve your hotel marketing goals.
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