Competing with the OTA booking experience and their seamless apps can feel like an uphill battle for hoteliers trying to increase direct revenue. With over half of OTA bookings happening through their apps, it's clear that guests are drawn to that effortless, intuitive journey. Now, you can have the same advantage directly on your hotel website.
Introducing the Hotelchamp Booking Engine.
Offer a booking experience that matches what guests find on OTAs—on your hotel website. Create an experience that's seamless, engaging, and keeps your guests on your website from start to finish. No more clunky interfaces or losing guests to third-party sites. Just a smooth, app-like journey that turns lookers into bookers.
Curious about how this can transform your direct bookings? Let's dive into the features that make the Hotelchamp Booking Engine a conversion powerhouse.
1. Seamless website to booking engine journey
Your guests expect a seamless journey when booking a stay at your hotel. Being redirected to a different site after clicking "Book Now" can be jarring for them—it disrupts their experience and can lead to booking abandonment. With the Hotelchamp Booking Engine, you can forget about this concern. The Hotelchamp Booking Engine sits seamlessly on top of your website. No new domains, no disruptive page loads—just an immediate, smooth transition that keeps guests immersed in your brand experience.
Our booking engine is fully customisable with your hotel's colours, and imagery, ensuring consistent branding throughout the booking process. By eliminating the need to load a new page, guests can start booking instantly with zero loading time. This not only strengthens trust but also reduces the chances of booking abandonment, as guests remain engaged and confident in their decision to book with you.
2. Intuitive app-like experience
Guests today expect the effortless, responsive feel of an app when they interact online—including when they're booking a hotel. In fact, half of all room nights on Booking.com are booked via their app. This shows just how much guests are drawn to intuitive, mobile-friendly experiences. Moreover, studies have shown that a poor booking experience is the top reason why guests choose not to book direct.
But now, you can offer the same seamless experience right on your website.
We've designed the Hotelchamp Booking Engine to replicate that intuitive, app-like experience guests love. Crafted by experts and inspired by the best practices of conversion giants, our responsive design ensures that browsing and booking are fluid and enjoyable.
No more clunky interfaces or frustrating back-and-forth between checking availability and exploring your offerings. The booking engine remains accessible, sitting conveniently in the corner of the screen, allowing guests to move seamlessly between browsing and booking. By eliminating the need to leave your domain, we help you match the trust and ease guests are accustomed to on OTAs—keeping them engaged and more likely to book directly with you.
3. Expert conversion engine
We've built industry-proven tactics right into our booking engine to help turn lookers into bookers. Features like review summaries provide powerful social proof, reinforcing guests' confidence that they're making a great choice. Scarcity tags create a sense of urgency, nudging guests to secure their booking sooner rather than later.
Our dynamic personalised content tailors the booking experience to different customer personas, ensuring that each guest sees the most relevant information at the right time. Unlike other booking engines that might require additional providers or add-ons for these features, we've integrated them seamlessly into our platform. This minimises the need for multiple tools and lets you focus on what matters most—your guests.
4. Conversion-boosting return loops
Not every guest is ready to book on their first visit. In fact, 55% of bookings are made by returning visitors. That's where The Room Cart comes in. This handy feature stays visible on the right side of the screen, gently reminding guests of their saved selections. They can minimise it at any time to continue browsing your website, and when they're ready, return to their booking with just one click.
By making it effortless for guests to pick up where they left off, we reduce booking abandonment and keep your hotel top of mind. It's a simple yet powerful way to encourage guests to complete their booking—on their terms.
5. One-click check-out
The checkout process should be swift and straightforward—not a hurdle that causes guests to rethink. With our one-click check-out feature, guests can finalise their booking in seconds using familiar, secure payment methods like Apple Pay and Google Pay—all supported through our integration with Stripe, one of the world's leading payment providers.
Give your guests the option to skip tedious form-filling or manual entry of credit card details. Guests who are accustomed to online shopping will appreciate the speed and convenience, making them more likely to complete the booking. Plus, with Stripe's robust security measures, both you and your guests can have peace of mind knowing that their transactions are protected by the highest standards.
Plus, so much more to offer
But that's not all—the Hotelchamp Booking Engine is packed with additional features designed to elevate your guests' experience and boost your bookings even further.
- Make planning a group trip effortless with easy sharing options, allowing guests to share their selections so others can pick up right where they left off.
- Build trust at critical moments by showcasing trusted guest reviews from platforms like TripAdvisor.
- Increase your revenue with dynamic upselling, offering guests personalised add-ons to customise their stay.
- Cater to specific audiences with promo and corporate codes, featuring strike-through pricing and hidden rates when unlocked.
- Reward your loyal guests and deepen relationships with loyalty and member rates.
- Provide a seamless checkout experience with geo-personalised payment options that build trust through localised security.
- Use powerful personalisation to showcase the most relevant content to different guest segments.
- And to make booking even more accessible, offer flexible payment options like "Book Now, Pay Later" to reduce barriers and delight your guests.
Curious to see all these features in action? Try it out yourself now.
Ready to experience the future of direct bookings?
We've poured our passion for hospitality and our expertise in conversion into creating the Hotelchamp Booking Engine—a tool designed to empower you and transform the way your guests book with you. But don't just take our word for it. See it in action and discover how it can elevate your hotel's direct bookings.
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